Many Companies Placing Emphasis on Cultural Fit Over Qualifications When Hiring New Employees
This post was contributed by Tony D. Dick, Esq., an Associate in McNees Wallace & Nurick LLC's Labor and Employment Practice Group in Columbus, Ohio.
A client shared an interesting article that appeared recently in BusinessWeek which highlights a growing emphasis among H.R. professionals and job interviewers in finding job candidates that are a good “cultural fit” for an organization, even when that means a less qualified candidate is ultimately selected for a particular job. The article focuses on a comprehensive study conducted by Northwestern University professor, Lauren Rivera, who found that many employers are making hiring decisions “in a manner more closely resembling the choice of friends or romantic partners.” According to the study, while qualifications and accolades will usually help a candidate get their foot in the door, more and more people are being asked questions in interviews about their hobbies, pop culture interests, and world views in an effort to determine whether a prospective employee will be compatible with current employees.
The job review website, Glassdoor.com, found that among the 285,000 interview questions it collected from hiring managers in the last year, questions concerning an interviewee’s favorite movie, favorite website, most recent leisure read and most uncomfortable experience all ranked among 2012’s most common interview inquiries. The article also provides anecdotal examples of job candidates being asked in interviews about where they like to vacation, what cities they would like to visit in the future and even whether they prefer Star Wars or Star Trek.
There are a number of reasons why employers are focusing more and more on cultural fit as a key criterion in hiring. For one, employers are increasingly recognizing the substantial costs associated with training a new employee, which can easily cost tens of thousands of dollars depending on the job and industry. In order to make such an investment, employers want some level of assurance that the employee will mesh well with others within the work environment. The article also suggests that companies are placing a newfound emphasis on cultural fit in the workplace as a means to attract and retain Millenials who are more prone to moving from job to job and demand a company culture that is less hierarchical and more flexible.
There are downsides to placing a special focus on these types of questions in interviews, however. For example, it is quite possible that an interviewer will miss an opportunity to select the best candidate for a position simply because he or she did not like the candidate’s answer to an inane question about who their favorite superhero is and why. Further, as the article points out, when an employer seeks to hire employees because it believes they will be pals with other workers, it has the tendency of creating a rather homogeneous workforce. This can hinder diversity of thought and lead to counterproductive groupthink.
Beyond the practical drawbacks, as a labor and employment attorney, I would be remiss if I failed to mention that the line between choosing candidates based on cultural fit and discrimination is, at times, a very thin one. As Eric Peterson, manager of diversity and inclusion at the Society for Human Resources and Management points out in the article, “A lot of times, cultural fit is used as an excuse. Maybe a hiring manager can’t picture himself having a beer with someone who has an accent. Sometimes, diversity candidates are shown the door for no other reason than they made the interviewer a little less at ease.”
When an employer utilizes an amorphous concept like cultural fit as a factor in the hiring process, it opens the door to an argument that discriminatory animus tainted the decision, especially when the person passed over for the job is equally or more qualified for the position. Still, there are very real upsides to trying to ensure the prospective employee will be an ideal fit within the organization’s culture. The article, which can be accessed here, is good food for thought and definitely worth the read.


The United States Supreme Court decision in
U.S. Citizenship and Immigration Services’ (USCIS) announced the third postponement of the implementation of the final rule requiring federal contractors and subcontractors to begin using E-Verify system which is now delayed until Sept. 8, 2009.
The
The Gosselin Family, which has been the
Judge Sotomayor's
The swine flu is thankfully
The Department of Labor
Veteran Republican
The United States Supreme Court upheld a provision in a collective-bargaining agreement that clearly and unmistakably requires union members to arbitrate ADEA claims is enforceable as a matter of federal law. Accordingly, there is no legal basis for the Court to strike down an arbitration clause in a collective bargaining agreement, which was freely negotiated by a union and company, and which clearly and unmistakably requires employees to arbitrate the age-discrimination claims. However, the Court declined to rule on specific factual issued related to whether the waiver of discrimination claims under the contract by employees' in this case was clear and unmistakable. It also would not rule on whether the contract waived substantive rights protected by federal law which could not be vindicated in an arbitration. These issues were not properly before the Court.
On March 31, 2009, the IRS issued a notice relating to premium assistance for COBRA continuation coverage under the American Recovery and Reinvestment Act of 2009 (ARRA).
Senator Arlen Specter
Andy Stern, President of the Service Employees International Union (SEIU), was
The
Last year a survey called "
The theme of "change" resonates through today's carnival posts. Here are the contributions with some great advice and observations about what is confronting Human Resource Professionals for 2009 and beyond:
Many employers utilize this approach when the rumblings of a union organizing campaign are heard. When EFCA becomes law, by the time the rumblings are heard, it may be too late to educate your workforce on the significance of signing a union authorization card. Employees may have already signed a card based on the promises by a union business agent.
President-Elect Obama told his hometown crowd that "
Union membership and the public perception of the role of labor unions are relatively unchanged in recent years.
The election rhetoric has been relatively quiet on employment-related topics, except for the
Let’s take a moment to honor this cinematic legend while examining the dynamics of leadership that exist in all organizations whether it's corporate America or in this case the Hole in the Wall Gang.
The New York Times article
John Phillips at The Word on Employment Law posted about the “
The prevalence of e-mail and texting communications can aid an employer in its investigation of workplace misconduct; provided, the employer’s policy adequately preserves its right to access the data. However, overstepping rights to access e-mail and other electronic communication media can result in criminal prosecution under state and federal law.
For some “
On May 21, 2008, President Bush signed into law the
On June 26, 2008, the United States Supreme Court issued a landmark decision confirming that the Second Amendment of the United States Constitution protects an individual's right to keep and bear firearms. In District of Columbia v. Heller, the Supreme Court interpreted the language of the Second Amendment for the first time in nearly 70 years and struck down the District's 32-year-old ban on handguns and trigger-lock requirements for other firearms.
Sometimes a wait and see approach is the right call when it comes to proposed legislation, but not for nonunion employers facing the possible passage of the
On June 19, 2008, the United States Supreme Court issued four employment-related decisions that are briefly summarized as follows:
Governor Edward G. Rendell
As gas prices approach $4.00 per gallon,
Employers may be liable for injuries and damage where an employee’s job-related cell phone use contributed to the accident. Whether the cell phone use is within the scope of employment depends upon many factors including the employee’s job duties, who provided the phone, when the accident occurred, whether it was a business call, and whether the employee was complying with the employer’s policy on cell phone use.