On-Line Postings And Your Corporate Image: Can You Terminate Employees For Personal Postings?!?

Freedom of Speech is a right granted by The United States Constitution and enjoyed by all Americans. Employees exercising their free speech rights by blogging, posting on MySpace and YouTube may be surprised to learn limits of their Constitutional protections and should acquaint themselves with the term “dooced”.

Generally, employees of private sector employers have no constitutional “free speech” rights in the workplace and beyond.  A quick civics’ lesson reveals that the Bill of Rights creates limits on the government’s actions to curb constitutional rights but does not typically restrain private employers from restricting an employee's speech and expression.

Employees should pause before reporting to work wrapped solely in a flag, speaking their mind or blogging about the cruelties of their employer. Freedom of speech may only go as far as an employer’s tolerance for commentaryPennsylvania courts have rejected wrongful discharge claims based on First Amendment protections asserted by employees who were terminated for criticisms of their employers. Geary v. U.S. Steel Corp., 456 Pa. 171, 319 A.2d 174 (1974) and Wagner v. General Elec. Co., 760 F.Supp. 1146 (E.D. Pa. 1991).

Every employee owes the employer a duty of loyalty. The duty of loyalty owed by an employee to his or her employer is fairly broad and may encompass: "harmful speech, insubordination, neglect, disparagement, disruption of employer-employee relations, dishonor to the business name, product, reputation or operation, or nondisclosure of important information to the employer." Lee, Konrad, Anti-Employer Blogging: Employee Breach of the Duty of Loyalty and the Procedure for Allowing Discovery of Blogger's Identity Before Service of Process is Effected.

Employee comments need not be made at work. Employees have been fired for blogging and posting on MySpace. In one of the more infamous cases Ellen Simonetti, a flight attendant for Delta Air Lines, was fired in 2004 because of her "Queen of the Sky" blog content. Simonetti posted provocative pictures of herself in a Delta uniform on a Delta airplane.

The airline, concerned for its image, found her inappropriate actions to be grounds for her termination. While the case remains unsettled due to an administrative discharge under bankruptcy laws, Simonetti has gone on to publish a book and is reportedly trying to seal a movie deal—all based on her termination from employment for her blog. 

An employer’s power to terminate an employee for expressions of opinion is not absolute. Notable exceptions exist for “union activity”, anti-retaliation provisions of discrimination laws, and Sarbanes-Oxley Act compliance.  An excellent discussion of the law in these areas appears in a New York Law Journal article by Jeffery S. Klein and Nicholas J. Pappas entitled When Private Sector Employer Fires Worker for Blogging.

Many employers have chosen to adopt policies on employee communications for a whole range of purposes. Policies can be helpful in defining an employee’s actions in the following areas:

  • Authority to comment to news media on official matters
  • Authority to communicate with or about customers and vendors
  • Use of work time
  • Use of employer’s computer and other resources
  • Disclosure of confidential or proprietary information
  • Prohibition on content of communication that is disloyal, discriminatory, inflammatory, threatening, or disparaging of the company, its employees, customers, products, etc.
Since many corporations have blogs, they have also developed blogging policies and guidelines. IBM’s Blogging Policy is an example of one employer’s approach.
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Pennsylvania Labor and Employment Blog - May 29, 2008 8:10 AM
Leading off is a discussion of the two side of generational differences in the workforce. Dr. Ira Wolfe from the Perfect Labor Storm 2.0 posts on Gray ceiling disrupts succession plans for Gen Xers which discusses the recruiting challenges created...
Comments (5) Read through and enter the discussion with the form at the end
HR Wench - May 28, 2008 5:50 PM

Very timely and well written post.

I have to admit, as an HR pro AND employee, I don't like the term "loyalty". Companies aren't normally loyal to employees, why should employees be loyal to them? I whole heartedly agree that employees should abide by their employer's policies (i.e. confidentiality agreements, etc). But saying this constitutes "loyalty" leaves a bad taste in my mouth. Just a personal preference I suppose.

Leeroy Glinchy - May 29, 2008 5:53 PM

I liked the part about the airline firing someone for making them look sexy.

I have heard of people who saw sexy ads and bought a product. This makes the company look good.

When company fires someone over some photos that could have been in an ad? They look like jerks. I have never heard of someone say, "hey let's fly with the airline that fires people over making them look sexy." I _have_ heard of people boycotting companies that treat their employees like s**t.

Leo - May 30, 2008 4:09 AM

What I do not understand is in America they can fire you for anything. So what difference does it make if it is blogging?

DawnL - May 30, 2008 10:55 AM

Agree with HR Wench above. Loyalty has to be earned... not signed in a contract.

Michael Haberman, SPHR - June 4, 2008 10:35 AM

This is a great post and a valuable lesson. I just had a disagreement with someone the other day about their "right" to free speech. He did not believe it dealt only with what the government can do with you.

Duty of Loyalty does protect a company from an employee trying to cause harm in that it does provide some legal relief. I agree that loyalty needs to be a two way street. But loyalty does not mean a neverending relationship.

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